Exabytes Reviews

Exabytes customer support can be reached through various channels. For 24/7 Technical Support, the working hours are 24hrs x 7 days. The email for technical support is support@exabytes.com. There is also a Live Chat option available on their website. For Sales Inquiries and Billing Inquiries, separate contact channels are provided. If you are an Exabytes client, you can check out their knowledge base for further details on their products or get inspiration from their clients and partners. They also have offices in Malaysia, Singapore, and Indonesia if you prefer to visit them in person.

Exabytes offers a variety of services with different pricing structures. The Startup shared hosting plans start as low as $1.00 per month. The Economy level offers a free .COM domain name, 100 email accounts, and free backups for just $2 more. These prices make Exabytes' shared hosting among the most affordable and feature-rich in the industry. For business web hosting, the starting price is $0.99 per month. It's important to note that there may be extra fees for add-on features.

The cost of registering a domain name with Exabytes can vary depending on the domain extension. Some domain names can be registered from as low as USD 10.00 per year. For a .digital domain, the cost is as low as RM 168.90 per year. However, it's recommended to check the Exabytes website for the most accurate and up-to-date pricing.

Exabytes.com is a Global Cloud Service Provider known for its comprehensive range of products and services. The popular products and services include Domain Name Generator, Bulk Domain Search, WordPress Hosting, and Website Design. They also offer Hosting Services to host websites at the right place.

For businesses looking to broaden their brand awareness, enhance productivity, and gain recognition online, Exabytes provides solutions like Google Workspace and Microsoft 365. These solutions offer seamless team collaboration and improve work efficiency. They also have VPS Hosting for greater performance and flexibility, and Email Marketing tools to stay connected with customers.

To ensure data security, they provide Acronis Cyber Protect, a single solution that protects data from any cyber threat. This includes anti-malware, anti-virus, and anti-ransomware protection. They also offer Digital Services for marketing needs.

Exabytes is recognized as Southeast Asia’s leading All-in-one Business, Cloud, Digital, and Ecommerce solutions provider, powering over 160,000 customers globally. They are more than a web hosting provider, offering a one-stop point for all business needs to build an online presence and grow the business to greater heights online. They are equipped with the latest digital solutions best-suited for business performance and are backed by excellent client confidence and satisfaction. The products and services offered carry credibility.

Please note that this information is based on the latest available data and may be subject to change.

Exabytes offers a variety of products with different pricing. The Startup shared hosting plans start as low as $1.00 per month. The Economy level offers a free .COM domain name, 100 email accounts, and free backups for just $2 more. Personal website hosting will cost as low as $2.99 per month. For businesses that need full remote work and collaboration with advanced cyberthreat protection and device management, the cost is as low as $21.99/user/mo. Please note that these prices are subject to change and it's recommended to check the official Exabytes website for the most accurate and up-to-date information.

To get in touch with Exabytes customer support, there are several options available. For 24/7 technical support, an email can be sent to support@exabytes.com. There is also a live chat option available on their website. For sales inquiries, billing inquiries, or to provide feedback, there are separate channels available on the Exabytes contact page. Additionally, there is a WhatsApp number, 04-6097877, available for chat only. For phone support during working hours (9.00am – 5.00pm GMT +0800, MON – FRI), the number is 04-6097888. Please note that these details might have changed, so it's always a good idea to check the official Exabytes website for the most up-to-date information.

Exabytes.com offers multiple payment methods. Customers can pay using Visa or Master Card processed through PayPal. They also accept Wire Transfer. For wire transfer payments, customers may need to submit an additional amount of USD $30.00 per wire transfer to cover the wire transfer fee charged by the bank. This is to avoid any underpayment for the balance due in the invoice. The additional amount received will be added back into the customer's billing account and can be applied to future invoices due. Wire transfer payments normally take 7 working days to process. Customers are advised to scan their wire transfer confirmation slip and attach it in an email so that the payment can be applied first.

To submit a payment using a credit card, customers need to log into the Client Billing System. After login, they should see Due Invoices at the bottom of the main page. They can click on "View Invoice" next to the invoice they wish to view or pay. At the top right corner of the invoice, the payment method is listed. To pay with a credit card, customers need to change to "Credit Card" and click on the "Pay Now" button to submit the payment. After the payment is successfully submitted, a receipt should be received within 24 hours.

If customers have provided their credit or debit card information to Exabytes during the order process, or if the card information is stored in the Exabytes account and card payment is the payment method of the services/products, Exabytes is authorized to charge the recurring service fee in an auto/direct-debit method. To opt-out from the automatic payment, customers must remove the card information from the account.

For payment via PayPal gateway, customers need to complete the PayPal Authorization Form and email it to the provided email address. Terms and conditions apply for currency exchange rates if payment is made in a different currency from the invoice.

To remove credit card information from an Exabytes account, follow these steps:

1. Log in to the Exabytes Billing System.
2. After logging in, press the "Hello" drop-down list and go to Payment Methods.
3. In Payment Methods, choose "Add New Credit Card".
4. After editing card information, press save to finish the process.

Remember, to opt-out from the automatic payment in the Exabytes Account, the stored credit card information must be removed from the billing account.

Exabytes.com has a 100-Day Full Money-Back Guarantee for all web hosting plans. Customers can cancel within 3 days for domains and 100 days for shared hosting to get a full refund. The refund for domains is in the form of credits, while for hosting, it can be in cash or credits. Refund requests made after the specified period are not allowed.

In terms of shipping, Exabytes.com provides information on how to set up a shipping method. The shipping method refers to how products are delivered to customers and the charges for it. This can vary based on the courier service provider, calculation method, and rate. Before creating shipping methods, zones need to be created which can be separated by countries, states, or zip codes. One zone can have multiple shipping methods.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official Exabytes.com website or contact their customer service directly.

Exabytes.com offers a variety of web hosting plans to cater to different user needs. These include Business Web Hosting, WordPress Hosting, and cPanel Hosting.

The Business Web Hosting is built for experts and businesses, elevating websites to a whole new level of performance and security. It starts from $0.99/month and offers features like high-speed branded servers, SFTP/SSH access, 1-Click installer, free SSL certificate, and automatic backup.

WordPress Hosting is dedicated to WordPress sites only, offering greater efficiency with fewer sites hosted in a single platform. It provides ultrafast websites with LiteSpeed on SSD drive, daily website backup, and one-click restore.

cPanel Hosting comes with a graphical interface and automation tools designed to simplify the process of hosting a website.

All these plans ensure utmost security for your website, and most importantly, speed optimised to grant your visitors better user-experience. They also offer a 100% money-back guarantee.

Please note that the specific features and pricing may vary, so it's recommended to check the official website for the most accurate and up-to-date information.